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Privacy Policy

Last updated: June 2026

Your privacy matters deeply to us. This policy explains how Flow With Demi collects, uses, and protects your information.

1. Information We Collect

We collect information you provide directly to us, including: • Your name and email address when you create an account • Cycle data such as period start dates and cycle length • Daily logs including moods, symptoms, and personal notes • Usage data and interactions within the app

2. How We Use Your Information

We use the information we collect to: • Personalise your experience based on your cycle phase • Provide access to programs, meditations, and wellness content • Send important account notifications • Improve and develop our services • Process subscription payments securely via Stripe

3. Your Health Data

Your cycle logs, mood check-ins, symptom records, and daily notes are strictly private to your account. We do not sell, rent, or share your personal health data with any third parties. Your wellness data is yours alone.

4. Data Storage & Security

Your data is stored securely using industry-standard encryption. We take reasonable technical and organisational measures to protect your information from unauthorised access, disclosure, or misuse.

5. Third-Party Services

We use the following trusted third-party services to operate the app: • Stripe — for secure payment processing (subject to Stripe's privacy policy) • Klaviyo — for email communications (you may unsubscribe at any time) These services have their own privacy policies and we encourage you to review them.

6. Cookies & Analytics

We may use cookies and similar technologies to improve your experience and understand how the app is used. You can control cookie settings through your browser preferences.

7. Your Rights

You have the right to: • Access the personal data we hold about you • Request correction of inaccurate data • Request deletion of your account and associated data • Withdraw consent at any time To exercise any of these rights, please contact us via the Support page.

8. Data Retention

We retain your data for as long as your account is active or as needed to provide our services. If you delete your account, your personal data will be removed within 30 days, except where we are required to retain it by law.

9. Children's Privacy

Flow With Demi is not intended for use by anyone under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or an in-app notice. Continued use of the app after changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out to us through the Support page in the app. We're happy to help.

"Your data is your own — always." 🌸